Privacy Policy
Last Updated: November 14, 2023
Introduction
Welcome to DOWNS DESIGN SOLUTIONS, LLC. We take the protection of your privacy and personal data seriously. This privacy policy explains how we collect, use, store, and protect your information.
By using our services, you agree to the terms of this privacy policy. If you do not agree with any provisions, please do not use our services.
What Data We Collect
We may collect the following types of information:
Personal Information
- First and last name
- Email address
- Phone number
- Mailing address
- Company information
Technical Information
- IP address
- Browser type and version
- Operating system
- Website visit data
Project Information
- Order and project details
- Design preferences and requirements
- Communication history
How We Use Your Data
We use the collected information for the following purposes:
- Service Provision: Executing design projects and providing consultations
- Communication: Contacting you regarding projects, updates, and support
- Service Improvement: Analyzing website usage to improve our services
- Marketing: Sending information about new services and special offers (with your consent)
- Security: Protection against fraud and ensuring system security
- Legal Compliance: Fulfilling legal obligations
Sharing Data with Third Parties
We do not sell or rent your personal information to third parties. We may share your data only in the following cases:
Service Providers
We may share data with trusted service providers who assist us in operations (hosting, payment systems, analytics). These companies are obligated to protect your information.
Legal Requirements
We may disclose information if required by law or to protect our rights and security.
With Your Consent
In other cases, we will share data only with your explicit consent.
Data Security
We apply modern technical and organizational measures to protect your data:
- Data encryption during transmission (SSL/TLS)
- Secure data storage on servers
- Limited access to personal data
- Regular security audits
- Employee training on privacy matters
However, please remember that no method of data transmission over the internet is absolutely secure. We do everything possible to protect your information but cannot guarantee absolute security.
Your Rights
In accordance with applicable data protection legislation, you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Restriction
Restrict processing of your data
Right to Portability
Receive data in a structured format
Right to Object
Object to data processing
To exercise any of these rights, please contact us at lawlersharon@downsdesignsolutionsda.com
Changes to Privacy Policy
We may periodically update this privacy policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date at the top of the document.
We recommend periodically reviewing this page to stay informed about how we protect your information.
Questions About Privacy?
If you have questions or concerns regarding this privacy policy or the processing of your data, please contact us:
Email: lawlersharon@downsdesignsolutionsda.com
Phone: +1 (254) 975-3923
Address: 801 E. CAMPBELL ROAD, SUITE 600, RICHARDSON TX 75081